Customer Development Manager

Jewson,a leading building materials distributor, is on the hunt for a
Customer Development Manager who'sas passionate about great service as we are.

Location: Luton and surrounding areas

Hours: 7:00am - 16:30pm or 07:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm

To act as an external sales professional, offering day-to-daysalessupport foryour account portfolio, managing estimates, orders,projects.

Acting as the key contact for customers, this role works across the Branch network to ensure orders are managed, while building strong relationships,identifyingnewopportunities and actively supporting the growth of sales.

• Manage and growyour account portfolio.
• Develop trusted relationships with customersandimprove profitability.
• Be proactive, responsive, and visible, including regular site visits and customer check-ins.
• Work closely with branch to ensure customer orders are prioritised,accurate, and aligned to site schedules and specific delivery requirements.
• Support customers with theon-boarding of their new account, ensuring that they start and continue to spend.
• Acquirea thorough understanding of customer needs and requirements, expanding relationships by continuously proposing solutions that meet the customer’s needs.

• Experience with in a sales, accountmanagementor customer support role.
• Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes.
• Clear and professional communicator across phone, email, and in-person; able to build relationships with customers at all levels, local branches,suppliers and regional support teams.
• Project coordination,prioritisation and multitasking skills.
• Organisational skills withabilityto manage your own diary.
• Full UK Driving licence.
• Experience within builders’ merchant, supplier, or construction-related roleis desirable.

• Company car or car allowance.
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks– A platform home to hundreds of all yourfavouritehigh street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre viaWork Perks

We'reproud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers.

We'rea friendly and collaborative team, passionate about what we do and committed to doing it well.

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised asfull-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.