Tool Hire Manager

J ewsona leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Luton branch, who’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7:30am - 17:00pm Monday to Friday and 1 in 3 Saturday mornings 8am-12pm

Location: Jewson, 226 Dallow Rd, Luton, LU1 1YB
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• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.

• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling.

• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.

• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.

• Support branch colleagues in building knowledge and competence in tool hire product.

• Ensure tool hire standards are always maintained.

• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network .

• Knowledge :
  Experience in tool hire is preferred but not essential

• Supervision
  - Effective supervision of the branch tool hire team in support of Branch Manager.

• Sales
  - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers.

• Enthusiasm
  - You radiate positivity and possess an unyielding passion for the merchant world.

• Decency
  - You embody honesty and integrity, contributing to a workplace built on respect and ethics.

• Team Spirit
  - You thrive in collaborative settings, believing that together we can achieve greatness.

• Pride
  - You take pride in your work and are dedicated to producing top-notch results.

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2
  
  Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.