Solutions Officer

Connect2

Luton are recruiting for Housing Solutions Officers for an ongoing temporary positions for Luton Borough Council.

As a Housing Solution Officer you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters. The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners.

This is an office based role, you will be working in various central Luton site.

About the role:

• To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017
• To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity
• Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions
• Identify clients with support needs, treat them respectably, thoughtfully and sensitively.
• To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness

About you:

• At least 1 years of experience as Housing Solutions Officer within the Public Sector.
• Excellent communication and interpersonal skills, both written and verbal
• As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act.
• Experience of managing complex client caseload and ad-hoc cases.
• A good knowledge of administrative and IT system.
• The ability to be self-motivated and highly organised.
• Eligible to work in the UK.
• Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training.
• Occasional travel within and beyond the Council's geographical boundaries.
• Able to attend meetings out of normal office hours.

Benefits

• Access to a wide range of roles nationwide, as well as exclusive roles to Connect2
  
  Luton
• Reward schemes such as Refer a Friend.
• Prompt and reliable payroll system.
• Work for an agency owned by Luton Borough Council.

About US

Luton Council have partnered up with Kent Commercial Service to create Connect2

Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council.

Connect2

Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2

Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.