Solutions Officer

Contract | Civic Recruitment Limited | United Kingdom

Posted On 04/06/2026

Work Experience 1-3 years

Community & Social

City Luton

Province Luton

Postal Code LU1

• To provide effective tenancy sustainment support to clients within the Private Rented Sector, helping to prevent homelessness and promote long-term housing stability. The role focuses on early intervention, ongoing client engagement, and proactive partnership working to ensure successful tenancy outcomes.

• Provide ongoing support to clients who have secured accommodation in the Private Rented Sector.
• Conduct regular follow-ups (e.g., 3- and 6-month check-ins) to review tenancy progress and wellbeing.
• Reinforce skills and knowledge gained during initial housing support.
• Encourage independence and self-management while remaining accessible for support.
• Identify early signs of tenancy breakdown or risk of homelessness.
• Take proactive steps to prevent repeat homelessness presentations.
• Address issues such as rent arrears, anti-social behaviour (ASB), or vulnerabilities promptly.
• Develop and adjust support plans where circumstances change.

• Proven experience in tenancy sustainment or housing support roles.
• Experience supporting clients within the Private Rented Sector.
• Strong background in preventing homelessness and managing complex cases.

• Relevant qualification in Housing, Social Work, or a related field (desirable).
• Enhanced DBS check (Adults and Children) required.
• Full UK driving licence and access to own vehicle.

• Must have own transport, as it is needed for the role.
• Enhanced DBS check (Adults and Children) required.
• We work on a bi-weekly schedule.

The role closes on 10th June 2026, apply ASAP.