Tenancy Sustainment Officer

Looking for your next contract within housing sustainment and homelessness prevention?

A Bedfordshire local authority is looking for an experienced Tenancy Sustainment Officer to join their homelessness team.

This is a proactive role focused on helping residents sustain their accommodation, working closely with tenants and landlords to prevent tenancy breakdown and reduce the need for temporary accommodation.

Key Responsibilities:

Supporting tenants at risk of losing their accommodation
Working proactively to resolve rent arrears and tenancy issues
Building positive relationships with private landlords and housing providers
Utilising prevention funding where appropriate to sustain tenancies
Carrying out customer-facing casework with vulnerable households
Assessing cases where intentional homelessness decisions may need to be considered under Section 184

What you'll need:

Strong landlord liaison and negotiation skills
Understanding of homelessness legislation and tenancy sustainment practices
Ability to attend the office 3 days per week

If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further