Solutions Officer

Luton, United Kingdom | Posted on 04/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

• To provide effective tenancy sustainment support to clients within the Private Rented Sector, helping to prevent homelessness and promote long-term housing stability. The role focuses on early intervention, ongoing client engagement, and proactive partnership working to ensure successful tenancy outcomes.

• Provide ongoing support to clients who have secured accommodation in the Private Rented Sector.
• Conduct regular follow-ups (e.g., 3- and 6-month check-ins) to review tenancy progress and wellbeing.
• Reinforce skills and knowledge gained during initial housing support.
• Encourage independence and self-management while remaining accessible for support.
• Identify early signs of tenancy breakdown or risk of homelessness.
• Take proactive steps to prevent repeat homelessness presentations.
• Address issues such as rent arrears, anti-social behaviour (ASB), or vulnerabilities promptly.
• Develop and adjust support plans where circumstances change.

• Proven experience in tenancy sustainment or housing support roles.
• Experience supporting clients within the Private Rented Sector.
• Strong background in preventing homelessness and managing complex cases.

• Relevant qualification in Housing, Social Work, or a related field (desirable).
• Enhanced DBS check (Adults and Children) required.
• Full UK driving licence and access to own vehicle.

• Must have own transport, as it is needed for the role.
• Enhanced DBS check (Adults and Children) required.
• We work on a bi-weekly schedule.