Debt Advice Caseworker
Listed on 2026-09-24
-
Social Work
Human Services/ Social Work, Bilingual, Family Advocacy & Support Services
Salary £24,925 – £27,500 per annum (depending on experience)
Location Luton
Workplace Office based
Contract Fixed term contract, until 31 October 2027
Interviews will take place on 12 October 2026.
About the roleCitizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We are looking to recruit a Debt Advice Caseworker (trainee or already qualified) to join our specialist debt advice team. Full training will be given as required. Once trained, the role involves assessing clients and giving advice through various channels including telephone, face to face and email, then working with clients to provide advice and options on how to deal with their debts, liaising with creditors, signposting and assisting with next steps as necessary.
OUR VALUES:
Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
We’re Disability ConfidentDisability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).