Tech Lead - Enable Ground Crew

Tech Lead – Enable Ground Crew (17038)

We are easy

Jet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easy

Jet customer, and you’ll know that there is no more iconic travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easy

Jet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easy

Jet.

Imagine shaping the technology that keeps 150+ airports moving safely and efficiently. As our new Tech Lead for Enable Ground Crew, you will do exactly that.

You will own the technical strategy for critical, mission-critical systems.

This includes mobile‑first tools, real‑time communication feeds, and data ecosystems used daily by ground crews and frontline teams. If you love solving complex, high‑stakes operational puzzles and mentoring talented engineers, this is your next destination.

• Set the Technical Direction:
  Define the architecture for scalable, cloud‑native, and mobile‑first systems across a global airport network.
• Lead by Example:
  Provide hands‑on leadership to engineers. You will set coding standards, review technical designs, and champion best practices.
• Bridge the Gap:
  Partner with Product Managers and Regional Delivery Leads to turn business needs into resilient engineering roadmaps.
• Drive Engineering Excellence:
  Cultivate a modern engineering culture focused on CI/CD, Dev Ops, API‑first architecture, and test automation.
• Protect the Operation:
  Ensure absolute stability, observability, and rapid root‑cause resolution for high‑stakes operational platforms.

• Proven Leadership:
  Experience as a Tech Lead or Principal Engineer managing mission‑critical or large‑scale operational systems.
• Core Technical Stack: A strong background in software engineering with deep expertise in at least one major stack (e.g., Java, .NET, Python).
• Cloud & Integration Mastery:
  Experience designing cloud‑native solutions (preferably AWS), microservices, API integrations, and event‑driven architectures.
• Operational Mindset: A sharp focus on balancing speed and quality against technical debt, cost, and real‑world operational usability.
• People First: A passion for coaching, mentoring, and developing high‑performing, continuous‑learning engineering teams.

• Experience supporting mobile operational tooling and connected device ecosystems.
• Background knowledge of airline, airport, or transport operational systems.

You will work on systems where your code directly impacts real‑world, real‑time travel operations. We offer a highly collaborative environment where your technical choices drive massive scale and global efficiency.

• Aviation & Airport Expertise: A strong understanding of airport operational processes, ground handling workflows, departure control, and baggage systems.
• Technical Support Acumen:
  Proven experience in service operations, system tracking/monitoring, and managing software integrations.
• Supplier Coordination
  
  Skills:
  
  The ability to effectively collaborate with third‑party vendors and external partners during high‑pressure incidents and rollouts.
• Resilience & Adaptability: A cool head under pressure, with a sharp focus on maintaining operational continuity in demanding environments.
• Clear Communication:
  The unique ability to translate complex, technical data into simple updates for both tech specialists and frontline ground crews.

At easy

Jet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence.

• Competitive base salary
• 25 days holiday
  , pension scheme, life assurance, and a flexible benefits package.
• Discounted staff travel scheme for friends and family
• Annua…