Warehouse Team Leader

Reports To: Warehouse Operations Shift Manager

Deta Electrical is a market leading manufacturer and distributor of wiring, lighting and electrical installation accessories. With a reputation for quality, reliability and value for money, Deta’s extensive brand and product portfolio is distributed through the electrical wholesale and retail DIY channels.

The Warehouse Team Leader is responsible for delivering safe, efficient and high-performing warehouse operations within an assigned functional area. As a key member of the warehouse leadership team, the role provides day-to-day supervision, guidance and support to Warehouse Operatives, ensuring operational plans are executed effectively and service, productivity, quality and inventory accuracy targets are consistently achieved.

Reporting to the Warehouse Operations Shift Manager, the Warehouse Team Leader is responsible for delivering operational excellence through effective resource planning, workload prioritisation, performance management and team development. The role promotes a positive safety culture, ensures compliance with company policies, procedures and regulatory requirements, and acts as the first point of escalation for operational issues.

The Warehouse Team Leader plays an active role in driving continuous improvement, supporting process standardisation and embedding best practice across the operation. The role also contributes to the implementation, optimisation and ongoing development of Warehouse Management System (WMS) functionality and other operational improvement initiatives, helping to enhance efficiency, accuracy, customer service and overall business performance.

Supervise inbound deliveries within the assigned operational area, ensuring goods are received, checked and processed accurately, with discrepancies investigated and reported promptly.

• Coordinate the timely and accurate put-away of stock into designated warehouse locations, maintaining inventory accuracy at all times.
• Monitor pick-face replenishment activities to ensure stock availability, resolving operational issues where possible and escalating significant concerns as required.
• Ensure inbound, put-away and replenishment activities are completed in line with operational priorities and productivity targets.
• Support the achievement of inventory accuracy targets through effective stock handling, location management and adherence to warehouse processes.

Picking, Packing & Dispatch

• Supervise picking, packing and dispatch activities to ensure customer orders are completed accurately, safely and within agreed service levels.
• Ensure outbound priorities, order cut-off times and customer service requirements are clearly communicated and consistently achieved.
• Monitor order accuracy, dispatch performance and workflow efficiency, taking corrective action where appropriate.
• Identify and escalate issues that may impact service, quality, productivity or customer satisfaction.
• Allocate workloads, set daily priorities and provide clear direction and support to Warehouse Operatives.
• Monitor individual and team performance against productivity, quality, accuracy and service targets, providing coaching and guidance to drive continuous improvement.
• Support the onboarding, training and development of warehouse operatives to ensure required skills and operational standards are maintained.
• Support attendance management and people processes, escalating performance, conduct and employee relations matters where appropriate.
• Lead by example in promoting high standards of safety, quality, productivity, housekeeping and teamwork.

Health, Safety & Compliance

• Ensure company policies, warehouse procedures and Health & Safety requirements are consistently followed.
• Promote a positive safety culture, challenging unsafe behaviours and encouraging safe working practices.
• Report and investigate accidents, near misses, equipment defects and operational incidents in accordance with company procedures.
• Ensure housekeeping standards are maintained and warehouse equipment is operated safely and correctly.

Systems, Improvement & Communication

• Support the effective use of the Warehouse…