Warehouse First Line Manager; Nights

Do you enjoy leading teams to hit targets while keeping safety and quality at the heart of everything we do? Are you confident managing live operations from inbound through to despatch? Do you thrive under pressure, making quick decisions that keep things moving?

Here at GXO, we’re seeking a Warehouse First Line Manager to join our Primark Lutterworth site. You’ll lead warehouse operatives and administrators on shift, overseeing daily operations within a high-volume distribution centre. Reporting to the Shift Manager, you’ll drive productivity, safety, and accuracy while upholding Primark’s high standards of product care and brand reputation.

This is a full-time, permanent position. You will work across our night shift on a ‘4 on 4 off’ basis, 18:00 till 06:00.

We’re looking to offer a salary of up to £37,474 per annum, and 20 days annual leave (including bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our My Benefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

• Lead, coach and support operational teams to deliver daily productivity, accuracy and service targets
• Coordinate workflows across goods in, picking, packing and despatch, including automation activities
• Ensure full compliance with Health & Safety standards, housekeeping, and 6S principles
• Manage headcount, overtime, and workflow to meet cost, quality, and delivery requirements
• Monitor KPIs, conduct shift handovers, and drive continuous improvement across operations

• Experience leading teams in a fast-moving logistics or distribution environment
• Strong working knowledge of WMS and Microsoft Office applications
• Confident communicator with the ability to engage, motivate and influence others
• Ability to work under pressure, manage priorities and take initiative
• Flexible, detail-focused and professional approach with a strong leadership mindset

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.