Customer Service Team Lead — Lead Path
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep
Jacob Thomas Associates is seeking a Customer Service Team Leader for a national business based in Lutterworth. Temporary to permanent role with opportunities for progression within the company.
Leading a team of 12-15, you will coach staff, handle escalated queries, process orders, and ensure first-line support delivered to customers. Role requires strong telephone manner, ability to meet deadlines and work in a team.
This opportunity is for the Customer Service Team Lead — Lead 12–15, Growth Path role at Jacob Thomas Associates.
All applications are reviewed carefully by our team.
The position is based in Lutterworth, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 25.075 - 33.925.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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