Cluster & Continuous Improvement Manager

Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. Whether you’re on the warehouse floor or behind a screen, you’ll find strong connections with colleagues who support and celebrate you, fast growth across Europe, the US, and Asia, high energy in a dynamic environment, guided freedom to take initiative, solve problems your way, and grow your career.

• Cluster Performance Governance & Control:
  Own and govern the cluster-wide performance framework, ensuring consistent KPI definitions, targets, and data integrity; provide a consolidated view of performance across key metrics including safety, service, productivity, cost, and quality; identify trends, risks, and inefficiencies, escalating key issues with clear impact analysis.
• Executive Performance Insight & Reporting:
  Translate operational data into clear, executive-level performance insights; challenge performance outputs and recovery plans to ensure robust, measurable actions; support business reviews and QBRs with accurate, forward-looking analysis.
• Continuous Improvement & Lean Deployment:
  Drive the CI agenda across the cluster, aligning initiatives to business and client priorities; lead cross-site improvement initiatives using Lean methodologies; ensure improvements are standardised, sustainable, and embedded into operations; track and validate CI benefits, including ROI and performance impact.
• Cross‑Functional Collaboration:
  Partner with Operations, ICQA, Systems, QA, and Reporting to align performance and execution; ensure improvement plans reflect operational capability and client expectations; act as a link between data, operations, and leadership to drive aligned action.
• Standards, Compliance & Assurance:
  Ensure adherence to operational standards, procedures, and client requirements; conduct audits and reviews to monitor compliance and performance maturity; embed Health & Safety within all improvement initiatives.
• Leadership & Capability Development:
  Lead and develop Performance & CI teams across the cluster; build capability in Lean, problem‑solving, and data‑driven decision making; promote a culture of accountability and continuous improvement.

• Strong communicator with the ability to influence stakeholders at all levels across multiple sites.
• Proven operational background within warehousing/logistics; e‑commerce experience advantageous.
• Strong knowledge of continuous improvement tools and methodologies.
• Data‑driven and analytical, with the ability to simplify complex information.
• Highly organised with strong project management skills.
• Passionate about developing people and building high‑performance cultures.

• Salary range £37,730 to £53,900 per annum, dependent on skills and experience, plus a car allowance.
• 33 days annual leave, inclusive of Bank Holidays.
• Competitive pension scheme and life insurance.
• Retail and various discounts via a Benefits Platform.
• Health and wellbeing initiatives (EAP, OH, Wellbeing hub).
• Social events and exclusive client discounts.
• On‑site parking.