Aftersales Account Manager

Aftersales Account Manager

Lutterworth | Competitive Base Salary + Sales Incentive Scheme | Permanent

Welcome to ZEISS Industrial Quality Solutions (IQS) – a division dedicated to delivering world‑class precision measurement, inspection, and quality solutions across industries. At IQS, we combine advanced technology with expert service to help our customers improve product quality, enhance productivity, and achieve operational excellence. As part of the global ZEISS Group, IQS is at the forefront of innovation in industrial metrology, providing software, retrofits, upgrades, accessories, consumables, inspection services, and project solutions.

Joining IQS means becoming part of a team shaping the future of industrial quality and enabling customers to thrive in an increasingly competitive market. We’re now seeking a driven and customer‑focused Aftersales Account Manager to support our growing Aftermarket Sales team. This is an exciting opportunity for someone with a strong sales background who thrives in a target‑driven environment and enjoys building long‑term customer partnerships.

• Owning the entire software renewal and service contract process within your territory.
• Generating new opportunities through proactive outreach, networking and referrals.
• Building strong customer relationships and understanding their ongoing needs.
• Promoting ZEISS aftermarket software, training, accessories and retrofit solutions.
• Negotiating pricing and contracts confidently and professionally.
• Working closely with our technical and commercial teams to support customer success.
• Achieving monthly and quarterly sales targets with full CRM accountability.

• Proven experience in Sales, Account Management or Business Development
• Strong track record of hitting or exceeding targets
• Excellent communication, negotiation and relationship‑building skills
• Highly motivated, proactive and confident generating your own leads
• Strong organisational skills and ability to manage a busy pipeline
• Experience in Aftersales or renewals (desirable)
• Interest in technology or engineering‑related products (advantageous)
• Salesforce experience would be desirable

• Be part of a world‑renowned technology leader with over 175 years of innovation
• Clear career development pathways within a growing sales organisation
• Competitive base salary + incentive scheme
• Supportive team culture with excellent training and onboarding
  
  Opportunity to work with advanced metrology and inspection solutions
• Office‑based role in Lutterworth with occasional travel, no more than 2 weeks annually

Apply now to join a dynamic, customer‑focused aftersales team where your impact directly drives business success.

Your ZEISS Recruiting Team:
Abigail Hannaby, Charlotte Marriage, Kate Benyon, Natarlee Lawrence, Suya Rolph