Wedding & Events Proactive Sales Assistant

About Us

The Hothorpe Estate is a luxury countryside destination on the Leicestershire–Northamptonshire border, set within 22 acres of grounds. Blending historic character with contemporary elegance, the estate offers luxury accommodation, fine dining, and unforgettable guest experiences – providing the ultimate space to celebrate, gather, feast, share, relax, kickback and just be.

We aspire to set a new benchmark for excellence, providing a place where every detail is considered, every experience feels personal, and every guest leaves inspired.

As we continue to grow the estate, we are investing in our people and developing a proactive sales approach that builds strong relationships, creates new opportunities and drives growth across our weddings and events business.

The Wedding & Events Proactive Sales Assistant plays a key role in driving venue sales across Hothorpe Venues.

This is an exciting opportunity for a confident, personable and commercially minded individual to join our Weddings & Events team and become one of the first points of contact for prospective couples and event clients.

The role focuses on converting enquiries into bookings by delivering exceptional first impressions, nurturing leads and showcasing our beautiful spaces and experiences to prospective clients.

You will manage enquiries from initial contact through to booking, responding across phone, email and online venue portals, while conducting engaging site tours and maintaining consistent follow-up throughout the sales journey.

You will also work closely with the wider Weddings & Events team to ensure a seamless handover once a booking is confirmed, helping to deliver an exceptional client experience from the very beginning.

This is a hands‑on sales role where relationship building, organisation and attention to detail are just as important as achieving commercial targets.

• Manage incoming enquiries via phone, email and venue portals such as Bridebook and Hitched.
• Respond to enquiries promptly, professionally and in line with Hothorpe's service standards.
• Deliver warm, engaging and informative first impressions that reflect the luxury Hothorpe experience.
• Proactively follow up with prospective clients to maximise conversion and maintain a strong sales pipeline.
• Build rapport quickly and develop strong relationships with prospective couples and event clients.
• Understand client requirements and confidently communicate how Hothorpe can meet their needs.
• Prepare proposals, quotes and follow‑up communications that align with venue packages, pricing and promotional activity.
• Identify opportunities to maximise bookings and contribute towards monthly and quarterly revenue targets.

• Conduct engaging and informative site tours for prospective couples and event clients.
• Showcase Hothorpe's beautiful spaces, facilities and experiences in a way that brings the client's event to life.
• Tailor each tour to the individual client's requirements, ensuring they feel welcomed, understood and inspired.
• Confidently answer questions regarding venue offerings, packages, availability and the client journey.
• Ensure every interaction reflects the high standards and luxury positioning of Hothorpe Venues.

• Maintain consistent follow‑up with prospective clients throughout the enquiry and decision‑making process.
• Manage and prioritise multiple enquiries simultaneously without compromising the quality of communication.
• Maintain an accurate and healthy sales pipeline, ensuring opportunities are progressed appropriately.
• Keep CRM systems and enquiry logs accurate and up to date.
• Record client interactions, follow‑up activity and booking information accurately.
• Ensure no suitable sales opportunity is missed through effective organisation and follow‑up.

• Stay up to date with Hothorpe's venue offerings, seasonal packages and promotional activity.
• Develop a strong understanding of the different spaces, packages and experiences available across Hothorpe Venues.
• Attend external wedding fairs, showcases and industry events as required.
• Work collaboratively with…