First Line Manager

UK | Lutterworth | MPN2, Magna Park North

Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking an energetic Warehouse First Line Manager to join our Operations Group team.

Reporting directly to the Shift Manager at our high-volume Lutterworth facility, you will have the opportunity to guide daily floor operations across a 70,000-pallet capacity site. In this role, you’ll play a key part in coaching an engaged team of warehouse operatives, championing a safety-first mindset, and raising operational standards across a dynamic, multi-client logistics hub. Here, your hands-on leadership ensures every customer order moves safely, accurately, and without compromise.

In this role, you will:

• Team Leadership & Daily Planning:
  Report to the Shift Manager to prepare shift plans, allocate resources, and provide direct coaching and performance feedback to warehouse operatives.
• Operational Execution:
  Supervise inbound, outbound, stock movement, and value-added service activities to consistently meet site productivity and service-level targets.
• Inventory & Quality Control:
  Monitor operational KPIs, maintain high standards of inventory accuracy, and identify opportunities for continuous process improvements.
• Safety & Compliance:
  Champion workplace health and safety by conducting daily site inspections, managing scheduled fire alarm tests, and leading thorough incident investigations.
• Stakeholder Communication:
  Act as a key operational liaison between warehouse colleagues, transport partners, and customer service teams, delivering clear, accurate shift handovers.

The ideal candidate will have:

• Proven experience in a warehouse supervisory or first-line management position within a fast-paced logistics or 3PL environment.
• Strong knowledge of core warehouse operations, including inbound, outbound, stock control, and risk management practices.
• Demonstrated ability to balance shifting shift priorities, lead and motivate operational teams, and track KPI performance.
• Hands-on experience with Warehouse Management Systems (WMS) and Microsoft Office applications.

• Competitive compensation and benefits aligned with experience.
• Number of days - paid time off/ holidays
• Flexible work options/alternative work options to support work‑life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category:
Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

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