Sales Support Administrator - Grocery

The Sales Support Administrator plays a vital role in supporting the BBI Grocery Sales Team through the coordination of retailer logistics, seasonal order management, office administration, and event planning. This position serves as the central communication point between BBI’s Tampa Grocery Team, clients, retailers, and internal departments, ensuring smooth daily operations and timely issue resolution.

• Associate or Bachelor’s degree in Business, Marketing or related field is preferred.
• Minimum 3-5 years of related experience in a Sales Support or Administrative Support role
• Strong computer skills including Microsoft Suite
  - Word, Excel (basic level- simple formulas, sort/filter) PowerPoint. Experience with SharePoint and Salesforce, Corecentrix or other CRMs.
• Prior experience with order entry systems is an asset.
• Solid keyboarding and data entry skills.
• Excellent attention to detail, organization, problem solving and analytical skills with the ability to manage competing priorities.
• Able to meet deadlines and work in a fast paced, changing environment.
• Strong interpersonal skills with excellent verbal/written communication skills. Proven ability to build relationships and work effectively across teams and with multiple stakeholders.

• Serve as the main contact for retailer logistics teams, addressing shipment cuts, late trucks, appointment issues, overweight loads, and seasonal CHART coordination.
• Partner with sales and client customer service teams to troubleshoot and resolve logistics issues.
• Maintain clear, accurate logs of all retailer communications.
• Work with the BBI sales team to escalate and resolve logistics concerns.

Seasonal Order Management

• Manage seasonal orders for the FL Grocery Account Executive team.
• Monitor POs in the CRM system and proactively address shipment issues or cuts.
• Provide regular shipment updates and end-of-season performance summaries.

Event Planning & Coordination

• Coordinate logistics for grocery team events, including QBRs, team meetings, industry events, and on-site meetings.
• Work with other channel administrators on shared events and prepare meeting notes and recaps.
• Share event updates with the grocery sales team.

Office Administration

• Serve as the primary administrative contact for the office location.
• Manage mail, deliveries, office calls, conference room scheduling, and meeting setup.
• Maintain SharePoint contact lists, office supplies, marketing materials, and sample room organization.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Sales Support Administrator. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Policy

Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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