Receptionist, Administrative​/Clerical

Overview

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Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we re curious, creative, and always on the move.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients  needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (eligibility may apply)

At H&R Block we remain committed to building a Connected Culture — trust, care, and connections shape how we work together. We provide an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment that is recognized globally.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail

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