Experienced Body Shop Estimator - Ferman Collision Center at Buick GMC Wesley Chapel

Experienced Body Shop Estimator – Ferman Collision Center at Buick GMC Wesley Chapel

Join Ferman’s Collision Centers as an Experienced Body Shop Estimator and work in a state‑of‑the‑art environment with excellent pay.

• Estimate vehicle damage repair costs and submit to the insurance company or to the Guest for self‑pay.
• Initiate Repair Orders.
• Assist Guests with insurance claims and submit claims.
• Invoice and reconcile insurance claims and collect payment.
• Invoice Guests for self‑pay and collect payment.
• Maintain Guest contact throughout the entire repair process and communicate the timeline for completion.
• Prepare pre‑delivery paperwork.
• Review work performed and inspect the vehicle prior to delivery to the Guest.
• Deliver the completed vehicle to the Guest.
• Perform other administrative duties as assigned.

• 5 years minimum experience as a Collision Estimator.
• Excellent Guest relations skills.
• Desire to achieve Consumer Satisfaction scoring at or above company required levels for work quality and repair cycle time.
• Bi‑lingual with proficiency in both English and Spanish highly desirable.
• Excellent verbal & non‑verbal skills, listening skills and ability to problem‑solve.
• High school diploma or GED equivalent preferred.
• Valid US government‑issued Driver’s License, safe driving record and eligibility to work in the United States.
• Must be able to pass pre‑employment background screening and drug test.

Established in 1895, Ferman became Tampa’s first retail automobile dealer. Today, we are one of the largest employers in the Tampa Bay area, representing 12 automotive brands across three counties. We are a family‑owned & operated business focused on a guest‑centered experience with a relentless emphasis on service, selection and value.

• Competitive salary commensurate with experience.
• Excellent growth and opportunities for advancement.
• Modern, state‑of‑the‑art service facilities.
• Paid training and education to achieve and maintain job certifications.
• 401(k) with company participation.
• Health, dental, vision and life insurance programs for employees and families.
• Short‑term and long‑term disability insurance.
• Health savings account and paid time off.
• Employee pricing for new & used vehicles, service and parts.