Dental Insurance Coordinator @ Dental Associates of Florida - Lutz

Dental Insurance Coordinator @ Dental Associates of Florida - Lutz

Overview Dental Associates of Florida in Lutz is seeking a Dental Insurance Coordinator to join our clinical team. The role supports all staff and patients by answering phones, handling inquiries, scheduling appointments, verifying insurance, and assisting with treatment plans and financial arrangements. The position operates in a team-based environment with hours Monday through Friday, 7:50 am to 5:00 pm. Pay range: $18.00–$21.00 per hour.

• Provide exceptional customer service, greeting patients upon arrival and dismissal.
• Answer telephone calls and respond to patient questions or concerns in accordance with DCA policies.
• Schedule appointments and maintain the appointment book.
• Confirm appointments, follow up on no‑shows, and manage cancellations.
• Register patients on the sign‑in sheet.
• Post charges and payments to patient accounts.
• Check voicemail daily.
• Maintain a clean and friendly waiting area for patients.

• Experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO).
• Experience answering telephone and managing patient inquiries.
• Exceptional customer service skills.

• Flexible scheduling options.
• Health, dental, and vision insurance (individual and family coverage).
• Life insurance and disability benefits.
• 401(k) plan.
• Team‑oriented work environment with access to modern dental technology.

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient‑centered practice, we invite you to apply by submitting your CV.

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.