Fitness Manager

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. Our core purpose is to create loyal, lifelong fans and exercise practitioners, supported by core values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, Fight Hard To Win.

Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that clients and other members receive an exceptional fitness experience.

• Achieve sales targets month-over-month, driving membership growth and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding and establish a smooth transition into the club experience.
• Hire, train, schedule, and supervise staff members, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and timely.
• Effectively communicate goals, expectations, and procedures to other department leaders and staff members, ensuring everyone understands their roles.
• Ensure all fitness staff maintain appropriate certifications and training such as CPR, First Aid, and personal trainer certifications.
• Provide constructive feedback to staff members on performance, highlighting strengths and improvement areas.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing necessary instructions and updates.

• 2 years of management experience; fitness or personal training management experience is a plus.
• 3–4 years of customer service experience.
• Personal training sales experience preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels.
• Strong detail orientation and systematic problem‑solving approach; good time management, organization, and record‑keeping skills.
• Excellent MS Office skills.
• Embrace our core values.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Valid PT certification.
• Previous sales experience required.
• Ability to work in a gym setting, move about club floors and rooms, communicate with employees, members, and the public.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.
• Ability to bend routinely and lift more than 40 lbs.

Salary Pay Range: $58,656 – $60,008 USD.

• Variable income opportunities including commission and bonus.
• Post‑training salary increase.
• Highly energetic and collaborative team.
• Management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training, merchandise, and supplements.
• Employee referral program.
• Daily Pay offered.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistance program, and pet insurance.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.