Service Technician

Overview

Dobbs Equipment is seeking an experienced Road Building Field Service Technician. The position will mainly focus on the paving equipment for our Road Building/Paving department. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some, or all the functions and duties listed below.

These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required.

The following lists reflect essential duties and responsibilities. Management reserves the right to assign other duties or projects as necessary.

• Follow all safety rules and regulations in performing work assignments while maintaining a safe work environment and safe work habits.
• Read job orders and observe equipment in operation to determine malfunctions and plan work procedures.
• Install fuel injection nozzles and pumps, change or recharge batteries, and replace transmissions, hydraulic systems, and component parts.
• Examine protective guards, loose bolts, and specified safety devices on equipment, and make adjustments.
• Check and report any shortages and malfunctions to the Service Manager.
• Lubricate moving parts and drive repaired equipment to verify conformance to specifications.
• Fabricate special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings.
• Remove, replace, and repair tires, undercarriages, and earth moving and timber harvesting attachments.
• Maintain records and account for all time, parts, work orders and supplies used in repairing and servicing both customer and dealership equipment.
• Report to Service Manager any additional work required to ensure proper operation and safety of equipment.
• Maintain shop tools and equipment; ensure work is performed safely and according to procedures.
• Read schematics denoting operating specifications for unit or component and type of evaluation required.
• Continues to work on revenue producing work as needed.
• Test units for conformance with operating requirements such as horsepower and lifting performance.
• Help ensure that our new and used whole goods are in good working condition.
• Maintain assigned service vehicle cleanliness, daily maintenance, and inspections.
• Participate in service training programs required for development of skills and knowledge.
• Represent the dealership as a professional Service Technician at all times.
• Reports to work on time, as scheduled.
• Ability to work up to 12-hour days, varying shifts, weekends, and holidays as needed.
• Ability to operate company vehicles and follow all motor vehicle safety laws.
• Adhere to the safety policies of Dobbs Equipment and the clients for whom we work; compliance is a condition of employment.

• Valid Driver’s License and a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Ability to perform basic repairs and required maintenance using tools and equipment following Technical Manual procedures.
• Ability to operate heavy equipment safely.

• Associate degree or equivalent from two-year college or technical school or a minimum of 2 years related experience and/or equivalent combination (preferred).
• Stay current with technical changes.
• Proficient knowledge of mechanical, electrical, and hydraulic systems.
• Maintains current product knowledge of John Deere and competitive products.
• Forklift Certification (preferred).
• Ability to communicate effectively with teammates.
• Strong problem-solving skills.
• Excellent time management skills.
• Must be able to self-manage/self-motivate.
• Flexible schedule (sometimes weekends or overtime).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write diagnosis and work completed on routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Develop skills in disassembly, assembly and repair of components and machines.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Quick learner with the ability to think creatively.
• Overnight travel less than 5% (Training).
• Bilingual a plus.

While performing the functions of this job, the employee regularly works in a service field setting and is exposed to frequently changing temperatures, wet or humid conditions, noise, vibration, fumes, odors, dust, and close proximity to moving mechanical parts.

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to:

• Work using Personal Protective Equipment, including…