Automotive Technician - Technician

Overview

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Company

Description:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states and powers 16 brands.

Under the Monro banner, we are united as a TEAM with a mission to provide the highest quality tire and auto service in the industry.

Destination Monro - Your Career is Here!

The Technician role is full time or part-time and is an hourly position based on the needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality.

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest-ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including wheel torque, oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes while adhering to traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Maintain safety standards as trained.
• Maintain technical knowledge and complete required Monro University training modules.
• Operate and maintain equipment safely per Monro and manufacturer guidelines (lifts, welders, brake lathes, etc.).
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identify root causes, and determine appropriate repair solutions.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong customer service skills and communication abilities.

This job operates in an automotive shop environment with exposure to moderate noise, weather, chemicals, odors, dirt, and dust. The following are examples of physical requirements and work conditions:

• Able to work flexible hours, including days, evenings, weekends, and holidays.
• Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods; frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, and twisting.

• Performance-based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Em…