Service Advisor - Toyota

At Berglund Toyota, we are passionate about delivering exceptional automotive experiences and setting the bar for customer satisfaction. As a leading Toyota dealership, we pride ourselves on our innovative approach, supportive team environment, and commitment to excellence. If you're eager to grow your career with a dynamic company that values your talent, this is your chance to be part of something special—helping customers drive with confidence and expanding your skills in a thriving industry.

Job Responsibilities:

• Greet customers and listen to their vehicle concerns
• Explain service options and estimates clearly
• Schedule service appointments and manage customer flow
• Communicate effectively with technicians and customers
• Ensure customer satisfaction through quality service
• Upsell additional services when appropriate
• Maintain accurate service records

Qualifications:

• Previous experience as a Service Advisor or in a similar role preferred
• Excellent communication and customer service skills
• Knowledge of automotive systems and repair procedures
• Ability to multi-task and work in a fast-paced environment
• Valid driver’s license and good driving record
• Bilingual skills are a plus

Benefits:

• Competitive salary plus performance incentives
• Health, dental, and vision insurance
• Paid time off and holidays
• Training and career development opportunities
• Employee discounts on services, parts, and vehicles.