Service Center Agent

Service Center Agent

Beacon Credit Union

Join to apply for the Service Center Agent role at Beacon Credit Union. Are you ready to be the voice of our company and provide top‑notch customer service with a smile? We are looking for energetic and enthusiastic individuals to join our dynamic call center team!

ABOUT US: Beacon Credit Union is a leading financial institution dedicated to our member's financial success by providing exceptional service and innovative banking solutions.

Why Join Our Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 paid holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) employer match and profit‑sharing potential
• 100% bank‑paid long‑term disability, short‑term disability and life insurance
• Learning and growing in a dynamic work environment
• First class orientation and training that showcases our mission and customer service standards

Location: Lynchburg, VA

Perks of the Job:

• Say goodbye to monotonous workdays with our dynamic environment that keeps you on your toes.
• Creating smiles with every call.
• Learning and growing in a dynamic work environment.
• We believe in nurturing your growth, offering extensive training and coaching to help you climb the ladder to success.

Qualifications:

• Education equivalent to a high school degree or high school diploma.
• Strong sales and member service skills.
• Call center experience required. Banking/credit union experience a plus.

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: General Business

Industries: Banking, financial services, and investment banking

Referral Program: Referrals increase your chances of interviewing at Beacon Credit Union by 2x.

Ready to answer the call? Apply now and let’s reach new heights together!

EOE m/v/f/d