Operations Assistant Campus Rec
Listed on 2026-01-01
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented.
Essential Functions And Responsibilities- Ensure customer safety, facility and asset cleanliness, effective operations, and a high level of customer service related to Campus Rec programs and facilities.
- Assist in the maintenance and adherence of risk management procedures and policies, ensuring compliance with university policies.
- Respond to customer questions and concerns, and effectively communicate any issues or complaints to the Campus Rec Student Manager on shift.
- Maintain clean and organized facilities and equipment by stocking supplies and maintaining clean public spaces.
- Assist with events and operations during evening, nights, or weekend hours.
- Attend all required Campus Recreation trainings and meetings.
- Perform all other tasks assigned by Campus Rec full‑time staff to assist with Campus Recreation operations and programming.
- Work effectively as a team member, embracing and fostering LU’s mission.
This position has no supervisory responsibilities.
Qualifications And CredentialsMinimum Qualifications
- Current Liberty University student
- Current CPR/AED and First Aid Certification
- Ability to work up to 18 hours per week
- Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)
- Experience in a customer service position
- Ability to effectively communicate both verbally and in writing to convey clear, well‑articulated information.
- Ability to understand, speak, and write English to convey messages and correspond in an articulate and professional manner.
- Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
- Strong organizational skills.
- Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.
- Frequently required to sit or stand in one location for extended periods to perform tasks assigned to varying positions.
- Regularly required to hear and speak in order to effectively communicate orally.
- Frequently required to stand, walk, and climb stairs to move around the facility.
- Handle materials, reach overhead, kneel or stoop in order to conduct business.
- Regularly lift ≤ 40 lbs.
The working environment in which one will typically perform the essential functions of this position is split between two climate‑controlled fitness facility settings. Both areas are well lit and the noise level is moderate.
Driving RequirementsWhen required to travel, the employee may need to use their personal vehicle (or LU vehicles). Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of this position.
LocationLynchburg – In Office
Employment TypePart time
Equal Opportunity EmploymentThe University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes.
It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job.…
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