Specialist Community Outreach Pace-Lynchburg

Specialist Community Outreach Pace-Lynchburg/days

Join Centra Health as a Community Outreach Specialist to support the PACE program in Lynchburg, VA.

Under the supervision of the Community Outreach Manager, the Community Outreach Specialist coordinates Centra PACE program marketing efforts, including presentations to potential referral sources, development of new referral sources, and maintenance of referral tracking systems and marketing files. The Specialist obtains initial enrollment information, coordinates the enrollment process, completes initial in-home assessments, assists with Medicaid applications and eligibility, and provides informational referrals to community agencies as appropriate.

• Provides guidance and education appropriate to the patient’s demographic and clinical needs.
• Collaborates and shares information with identified community outreach programs and other identified resources.
• Promotes informed decision making among patients and family members.
• Engages in community collaboration, education, and outreach.
• Manages a repository of patient information that provides an overview of the patient demographic and health information for multidisciplinary response teams and other community resources.
• Makes appropriate referrals to community resources and serves as a liaison to the health care team.
• Researches and maintains accurate and up-to-date lists of local mental health resources, including providers, family support services, community resources, and peer support programs.
• Maintains referral tracking system to include marketing database and mailing list as well as marketing files.
• Under the supervision of the community outreach manager, develops and implements the Marketing Plan and associated activities following State and Federal guidelines.
• Provides individual and group marketing presentations to potential referral sources.
• Maintains consistent, close contact with existing referral sources.
• Collaborates with DSS Supervisors in each city/county for Centra PACE services.
• Provides monthly reports to the Division of Medical Assistance Services, Centra PACE Community Outreach Manager, and Centra PACE Quality Assurance Coordinator.
• Participates in marketing activities such as senior fairs, canvassing senior high-rises, as developed in the marketing plan.
• Plans and coordinates open houses/marketing events to enhance exposure for the Centra PACE program.
• Assists individuals at every step of the enrollment process for PACE.

• Maintains professional affiliations and any required certifications.
• Follows all Centra PACE Policies and Procedures and OSHA safety guidelines.
• Protects privacy and maintains confidentiality of all company procedures, results, and information about employees, participants, and families.
• Practices Universal Precautions and follows appropriate infection control procedures.

Required Qualifications:

Required

Education:

Bachelors Degree in Business, Marketing, or a health or human services field.

Required Experience:

One (1) year of experience working with the elderly.

Required Certification & Licensures:
Valid Virginia Driver’s License.

Preferred Qualifications:

Preferred Education:

Masters Degree in Business Administration (MBA), or Masters Degree in Healthcare Promotions.

Preferred Experience:

Two (2) years of experience in marketing, with more emphasis on sales and/or admissions roles for a senior services health care provider, or in an information and referral resource role within the senior networks of the Centra PACE service area.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Hospitals and Health Care