Guest Experience Coordinator II - LU Stages

Responsible for facilitating the coordination and development ofvarious initiatives and projects within the Office of Spiritual Development (OSD).

The Guest Experience Coordinator manages end-to-end travel,logistical, and administrative operations for LU Stages guest speakers and VIP visitors. This role coordinates guest travel,lodging, contracts, itineraries, and hospitality logistics toensure every guest experience aligns with contractual agreements and reflects the standards of excellence of Liberty University. The Guest Experience Coordinator serves as the primary liaison forguest travel and logistics while collaborating with internal departments, guest contacts, agencies, and LU Stages staff toprovide seamless event execution.

• Draft and manage guest contracts and related documentation.
• Coordinate guest travel, lodging, transportation, and itinerary logistics.
• Serve as a primary point of contact for guests, agencies,vendors, and internal departments throughout the planning process.
• Ensure travel and contractual arrangements are completed accurately and in compliance with approved agreements.

• Coordinate guest hospitality needs, including accommodations,meals, transportation, Green Room operations, gifts, and special requests.
• Support hospitality efforts for Convocation, Campus Community,and other LU Stages events.
• Serve as a host for guests and assist in creating a welcoming and professional guest experience.

• Collaborate with University departments, external partners, andLU Stages staff to coordinate guest appearances, campus engagements, and event logistics.
• Assist with guest research, biographies, speaker vetting, and prospective guest identification.
• Support the development of guest itineraries, event materials,and related resources.

• Maintain accurate records, contracts, itineraries, travel information, and supporting documentation.
• Monitor required guest forms, questionnaires, and documentation to ensure completion and compliance.
• Assist with purchasing and other administrative functions as assigned.

• Assist with the recruitment, training, supervision, and mentorship of LUSSEA student workers and promote excellence in hospitality, event operations, and guest service through ongoing coaching and support.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fosteringLU’s Christian model and Mission – Training Champions for Christ.
• Other duties as assigned.

This position is responsible for professional staff of approximately 13 student workers.

• Four-year college degree or the equivalent.
• 2-3 years+ experience in professional office environment.

• Master’s degree
• Experience in event coordination, guest hospitality, contract administration, and/or logistics management.

• Ability to effectively communicate both verbally and in writingto convey clear, well articulated information.
• Ability to understand, speak, and write English in order toconvey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Excellent computer skills.

• Intuitively able to reason, analyze information and events, andapply judgment in order to solve problems of both a routine and complex nature.

• Occasionally required to travel to local and…