Sales Development Representative

We are
Upsource Solutions
, a boutique Salesforce consulting and product firm based in Lynchburg, VA. Our mission is to help companies WIN BIG by enhancing their Salesforce orgs and processes with our top-notch expertise. We pride ourselves on building partnerships that last, offering high-level technical expertise, and ensuring our products and solutions run smoothly for our customers.

Our product team builds and supports Salesforce ecosystem tools like
Merge Up
and
sFiles
, which help customers streamline how they work with data, content, and operational processes directly inside Salesforce.

Our Salesforce ecosystem products are rapidly growing, and we’re ready to scale our outbound sales engine to match. To support this growth, we’re hiring a
Sales Development Representative (SDR)responsible for generating a consistent flow of qualified, ICP-aligned demos and outbound pipeline.

As part of the hiring process, we’ll determine whether your strengths align more naturally with
Merge Up
,
sFiles
, or potentially both.

If you love prospecting, building meaningful outreach, and creating conversations with Salesforce decision-makers—while treating every prospect like a valued human being—this role is for you.

We're looking for a motivated, curious, and people-centered SDR who enjoys creating conversations, learning new skills, and experimenting with messaging to improve results. You thrive in a fast-paced environment, communicate clearly, and bring positive energy to your outreach and your team.

• Valid U.S. work authorization (no sponsorship available).
• This is an in-person role in
  Lynchburg, VA
  .
• 1–3 years of experience in sales, SDR/BDR work, customer-facing roles, or compelling evidence of ability to ramp quickly.
• Strong written and verbal communication skills.
• Comfort with outbound channels such as phone, email, and Linked In.
• Ability to manage time and priorities in a fast-paced environment.
• Interest in Salesforce, B2B SaaS, or cloud technology.

• Prior SDR/BDR experience in B2B SaaS or the Salesforce ecosystem.
• Familiarity with Salesforce, Hub Spot or other common sales engagement tools.
• Experience prospecting into technical and operational personas.
• Comfort analyzing simple performance metrics to improve your approach.

Your mission is to create consistent, high-quality outbound pipeline by generating thoughtful, personalized outreach and booking qualified product demos with Salesforce stakeholders.

Your day-to-day responsibilities will include:

• Prospecting Salesforce ecosystem stakeholders
  across Rev Ops, IT, Info Sec, and related functions.
• Generating qualified demos
  by identifying real pain, aligning ICP fit, and creating meaningful conversations.
• Executing high-quality outbound activity
  across channels (email, calls, Linked In) with personalized messaging.
• Adding new ICP contacts
  and expanding outreach within target accounts.
• Qualifying opportunities thoroughly
  using our SDR checklist and handoff standards.
• Collaborating closely
  with sales, product marketing, and product to refine messaging and share learnings.

As you grow, you may have opportunities to:

• Influence outbound strategy and persona-based messaging.
• Help build SDR playbooks and process improvements.
• Provide insights that shape product and GTM direction.

We’re all about working hard, celebrating wins, and creating a culture where you genuinely enjoy showing up every day. Our values guide everything we do:

• Teachable
• Getting it done ... right!

Here’s a glimpse of what life at Upsource looks like:

• Take a break to play ping pong or challenge a teammate in Super Smash Bros.
• Celebrate wins (big and small) with team lunches.
• Unwind with Friday board game time.
• Get paid to grow! We cover the cost of certifications to help you advance your skills and career.

At Upsource, we don’t just want you to thrive at work – we want you to thrive in life.

We respect your time and aim to make our process smooth and thorough:

• Apply
  :
  Submit your resume and application. (Bonus points for a fun, non-AI-generated cover letter!)
• Interview 1:
  
  Phone interview with one of our team members
• Interview 2:
  Meet a couple of your future collegues as we walk through your resume
• Interview 3:
  Meet some more colleguesto talk through some final questions and logistics

It's time for you to get the Salesforce that works for YOU
. Let us help.