Account Manager
Job in
Lynchburg, Campbell County, Virginia, 24513, USA
Listed on 2026-01-12
Listing for:
Landscape Workshop
Full Time
position Listed on 2026-01-12
Job specializations:
-
Management
Client Relationship Manager, Program / Project Manager
Job Description & How to Apply Below
Position Summary
An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.
Account Manager responsibilities include (but are not limited to):- Manages the overall day‑to‑day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
- Ensures that customers are completely satisfied through relationship building, communication and regular site visits
- Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
- Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
- Ensures a safe environment for employees, clients and the general public
- Effectively applies Landscape Workshop methodology and enforces project standards
- Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
- Minimizes Landscape Workshop exposure and risks on projects
- Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
- Track and report team hours, extra expenses and extra sales on a weekly basis
- Assists Branch Manager with project budgets
- Conducts regular status meetings with crew leaders
- Estimate jobs when needed
- Follow up on proposals generated
- Oversee care and maintenance of equipment
- Minimum 2 years managing landscape maintenance crews and interfacing with customers
- Proficient with computer software programs including Word, Excel and Outlook
- Strong work ethic
- Bachelor’s degree from accredited four‑year or two‑year program preferred
- Company Vehicle
- Medical, dental, vision, 401(K) and other benefits
- Energetic, focused and collaborative work environment
- Associate
- Full‑time
- Business Development, Customer Service, and Management
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