Housing Compliance Supervisor

Are you a practical, hands-on problem solver who enjoys working with people, keeping services safe and compliant, and making sure things get done properly?

You are an operational, practical and enthusiastic person who enjoys being close to the work, supporting teams on the ground and finding sensible solutions. You understand the importance of compliance, but you also know how to apply it in a real-world housing maintenance environment. You will be confident working with operatives, contractors, managers and residents, and able to keep standards high while remaining approachable and supportive.

You will also be comfortable managing contractors within the compliance area, making sure work is delivered safely, to the required standard, and within agreed timescales and budget.

Most importantly, you will bring enthusiasm, common sense and a positive can-do attitude, helping the team and our contractors deliver safe, reliable and compliant services for our tenants.

Please note, this post is subject to an Enhanced DBS check

• £40,174 - £43,236 per annum (pay award pending)
• 27 days annual leave plus bank holidays, rising by an additional week’s leave after 5 years of continuous local authority service (days leave are given on our current Payscales)
• Hybrid working, with flexibility across our sites, and home working
• Local Government Pension Scheme, with the option of Additional Voluntary Contributions (AVCs)
• Employee Assistance Programme offering free 24/7 legal, financial, and personal wellbeing advice
• Employee discount scheme with savings across major supermarkets, retailers, restaurants, and leisure providers
• Cycle to Work Scheme, helping you save around 40 percent on bikes and accessories
• A values‑led organisation, guided by our LEAF values (Learning, Empathy, Ambition, Fairness)
• Access to learning and development opportunities to support your growth
• A supportive, inclusive culture, where everyone is welcomed and valued

We are proud to be a Disability Confident Employer and offer a range of active staff networks, including:

• Equality, Diversity & Inclusion (EDI) Group
• LGBTQ+ Network
• Women’s Network
• Early Careers Network
• Neurodiversity Network

You will be joining a forward-thinking and proactive Housing Compliance Service, working to improve compliance across all council housing, communal areas and associated assets. This is an important operational role that helps make sure our homes and buildings remain safe, well maintained and compliant with statutory requirements.

Within Housing, we work as one team, supporting each other across operational, compliance, technical and customer-facing services. You will work closely with colleagues across Housing Maintenance, contractors and other internal teams to coordinate compliance activity, resolve issues and help drive continuous service improvement.

In this role, you will help manage the day‑to‑day delivery of housing compliance work across a range of areas, including inspection, servicing, remedial works, contractor performance, record keeping and quality assurance. You will play a key part in making sure compliance activity is planned, monitored and completed effectively.

You will also support service improvement by identifying practical ways to strengthen processes, improve reporting and ensure compliance information is accurate, accessible and up to date.

By working with supervisors, operatives, contractors and colleagues across the wider Housing Service, you will help maintain safe, reliable and compliant services for our tenants.

At NFDC we recognise that every colleague - whether in operational, frontline, or office‑based roles - plays a vital part in delivering high‑quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring.

We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities. Whilst we have our corporate values, LEAF Learning Empathy Ambition…