Customer Service Representative

This range is provided by B&C Industries. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $28.00/hr

Direct message the job poster from B&C Industries

B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers.

• Respond to customer inquiries via phone or email in a timely and professional manner.
• Troubleshoot and resolve customer complaints and issues.
• Document customer interactions, track issues, and ensure follow-up where necessary.
• Collaborate with other teams to ensure customer satisfaction and issue resolution.
• Process orders, returns, and exchanges as needed.

• Excellent communication skills, with competent writing skills
• Strong organizational skills
• Outstanding written and oral communication skills.
• Proactive mindset and the ability to identify gaps and take initiative.

• Opportunity to be part of a dynamic and growing company in the packaging supply industry.
• Collaborative and supportive work environment that values innovation and initiative.
• Competitive compensation package and opportunities for professional development and growth.

• Associate

• Full-time

• Customer Service

• Packaging and Containers Manufacturing

Referrals increase your chances of interviewing at B&C Industries by 2x