Accounts Receivable; AR Specialist

We are seeking a results-driven, detail-oriented, and client-focused Accounts Receivable (AR) Specialist to join our retail finance team. This role is ideal for someone with 2–3 years of experience in accounts receivable who thrives in a fast-paced, customer-facing environment and enjoys supporting administrative functions. This role supports specialty store accounts and requires a strong customer-service mindset. The ideal candidate will be proactive in resolving issues, committed to improving processes, and focused on delivering measurable outcomes.

• Monitor and follow up on outstanding customer balances.
• Initiate collection calls and emails to ensure timely payments.
• Resolve payment discrepancies, including chargebacks and deductions, and escalate issues as needed.

• Accurately apply incoming payments to customer accounts.
• Reconcile daily cash receipts and ensure proper documentation.
• Collaborate with the finance team to maintain accurate records.

• Maintain organized records and support audit processes.
• Support ad hoc finance and operations tasks as needed.

• 2–3 years of experience in accounts receivable or related finance roles.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Excel and accounting software (e.g., Quick Books, SAP, or similar).
• Working knowledge of chargebacks and deductions.
• Familiarity with Generally Accepted Accounting Principles (GAAP).
• Experience working with ERP systems (e.g., SAP, Oracle, Net Suite).
• Tech‑savvy with the ability to quickly learn and adapt to new systems and tools.
• Ability to work independently and as part of a team.
• Degree preferred but not required—relevant experience and skills are highly valued.
• Experience with RLM or similar retail logistics/management platforms is a plus.
• Collaborative and supportive team culture.
• Opportunity to grow within a dynamic retail organization.