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Outbound Member Outreach Specialist

Job in Lynn, Essex County, Massachusetts, 01901, USA
Listing for: Fallon Community Health Plan, Inc.
Full Time position Listed on 2026-11-06
Job specializations:
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR

Job Description & How to Apply Below

Fallon Health, based in Worcester, MA, is seeking a Market Research Support role to handle Welcome/Outreach calls and member surveys. You will document outcomes, maintain confidentiality, and assist on special projects while learning Fallon products and policies.

The position requires a minimum of one year in customer service within a call center, basic computer skills, and a typing test of 25 WPM. Apply today to join Fallon Health’s member-centered team.

This role, Outbound Member Outreach Specialist at Fallon Community Health Plan, Inc., could be your next career step.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Worcester, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

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