PAS Registration Coordinator

Job Overview

North Shore Medical Center, Inc., part of Mass General Brigham, is a not-for-profit organization focused on patient care, research, teaching, and community service. This part-time role (25 hours per week, daytime shift) supports patient registration and information collection.

Responsible for overseeing the patient registration process, ensuring accurate and efficient collection of patient demographic and insurance information.

• Coordinate and oversee the patient registration process, ensuring timely and accurate collection of patient information.
• Verify insurance coverage for patients and ensure accurate and complete documentation of insurance information.
• Coordinate patient admissions in collaboration with healthcare providers, nurses, and other relevant staff.
• Provide financial counseling to patients, explaining insurance coverage, billing processes, and payment options.
• Provide support to a team of registration staff, providing guidance, training, and support.
• Ensure compliance with relevant healthcare regulations, including privacy laws.

Education:

High School Diploma or Equivalent required;
Bachelor’s Degree in a related field preferred.

Experience:

3–5 years in healthcare registration or patient accounts. The role accepts experience in lieu of a degree.

• Knowledge of healthcare registration processes, insurance verification, and billing procedures.
• Strong leadership and supervisory skills, with excellent communication and interpersonal abilities.
• Attention to detail and accuracy in gathering and documenting patient information.
• Problem‑solving and analytical skills to address registration issues and resolve patient concerns.
• Proficiency in using healthcare software systems, electronic health records, and registration software.
• Commitment to providing exceptional customer service and ensuring a positive patient experience.

• Standing Occasionally (3–33%)
• Walking Occasionally (3–33%)
• Sitting Constantly (67–100%)
• Lifting Occasionally (20–35 lbs)
• Carrying Occasionally (20–35 lbs)
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3–33%)
• Stooping Occasionally (3–33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3–33%)
• Gross Manipulation (Handling) Constantly (67–100%)
• Fine Manipulation (Fingering) Frequently (34–66%)
• Feeling Constantly (67–100%)
• Foot Use Rarely (Less than 2%)
• Vision – Far Constantly (67–100%)
• Vision – Near Constantly (67–100%)
• Talking Constantly (67–100%)
• Hearing Constantly (67–100%)

Remote Type:
Onsite.

Work Location:

480 Lynnfield Street. Scheduled Weekly

Hours:

25 hours per week. Employee Type:
Regular.

Work Shift:

Day.

Pay Range: $19.42 – $27.74 per hour. Grade 3.

North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected under Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .