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Shift Supervisor Trainee

Job in Lynn, Essex County, Massachusetts, 01910, USA
Listing for: CVS Health
Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 26 USD Hourly USD 17.00 26.00 HOUR
Job Description & How to Apply Below

Position Summary

Shift Supervisor Trainee is an entry‑level, short‑term role that prepares employees for higher supervisory positions such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed, completes basic operations and management training, and learns about customer loyalty, service excellence, and CVS/pharmacy culture.

Essential Functions
  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including early morning, overnight, weekend shifts, and overtime as needed.
Responsibilities
  • Work effectively with store management and store crews.
  • Supervise the store’s crew by assigning, directing, and following up on all activities.
  • Effectively communicate information to and from store management and crews.
  • Assist customers with questions, problems, and complaints.
  • Promote CVS customer service culture by greeting, offering help, and thanking customers.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
  • Maintain customer/patient confidentiality.
Required Qualifications

None specified.

Preferred Qualifications
  • Experience in retail.
Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

20 hours

Time Type

Part time

Pay Range

$17.00 – $26.00 per hour

Benefits
  • Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
  • No‑cost programs for all colleagues: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
  • Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.
EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application Window

Application close date: 03/29/2026

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