Retail Sales Associate

Job Overview

Retail Sales Associate – Good Chemistry grows premium, small‑batch cannabis. The company was founded over 22 years ago in San Francisco as a medical cannabis co‑op and has expanded independently‑owned operations throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company that provides equal opportunities for career advancement in a fun, fast‑paced environment.

• Provide best patient/customer experience to whoever walks through the door
• Welcome each person entering the dispensary with a warm, friendly greeting
• Must be on time and prepared for all scheduled shifts
• Build rapport with patients/customers to ensure they return to Good Chemistry
• Answer phones and maintain proper phone etiquette
• Properly introduce first time patients/customers to the facility and category system
• Allocate guest badges and maintain oversight on all vendor/visitor sign‑in in compliance with the law
• Check 's (both at front desk and again before purchase)
• Educate patients/customers on Good Chemistry's message, strains, products, delivery methods, potency, proper storage of product, serving size, and tolerance
• Make recommendations based on experience with products
• Complete daily checklists pertaining to daily store opening and closing duties, among other tasks
• Maintain appearance of store
• Maintain compliance and follow Good Chemistry procedures when completing a sale
• Possess accurate knowledge of product price points
• Responsible for all money and inventory on the sales floor or in designated POS station
• Package bulk flower into containers for sale
• Keep workstations in an orderly manner
• Guide patients/customers to appropriate resources including website and internet menus
• Communicate needs to Floor Captain, ASM, or SM when necessary
• Represent Good Chemistry as an ambassador to the brand
• Other responsibilities as delegated by ASM or SM

• Must be able to pass CORI background check
• This job involves cannabis and requires that you be at least 21 years old
• Experience with POS systems
• Customer service or sales experience required
• Success working closely with a myriad of different personality types

• Must possess basic knowledge of cannabis weights, industry products, strain classifications, genetics, and compliance
• Genuine enthusiasm and love for cannabis and the cannabis industry
• Positive attitude in high volume retail sales settings
• Proven cash handling skills and ability to maintain large amounts inventory
• Ability to work long hours on your feet
• Proficiency with Microsoft Suite and Apple OS
• Must be able to speak with strangers and have an outgoing personality
• Attention to detail

Good Chemistry offers multiple health, dental, and vision plans so you can select the coverage that is specifically curated for you. We also provide multiple mental health resources. PTO, Sick Pay, and performance‑based incentives are available. All employees are eligible for discounted products at any of our dispensary locations. Those working in the garden receive free flower contingent on meeting monthly quota goals.

Working for one of the few privately owned cannabis companies in Massachusetts provides intrinsic value.

Good Chemistry is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, marital status or any other basis covered by appropriate law. Good Chemistry is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.

Applicants must currently be qualified to work in the United States. Before you submit your resume/cover letter, please be aware that you can redact information identifying your age, birth date, or schooling dates.