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Family Advocates- Young Parent Programs- Lynn + Melrose

Job in Lynn, Essex County, Massachusetts, 01901, USA
Listing for: Centerboard
Full Time, Part Time position Listed on 2026-10-24

Job Description & How to Apply Below

Job Title

The advocates are an integral part of the client's treatment/support team who insure that services are coordinated and delivered to resident families in a comprehensive manner. All staff must be well versed in understanding, creating and maintaining a trauma-informed culture and be amenable to function as an active support in the daily care of the clients and their environment. Employees will be required to understand and work with behavioral and emotional deficits.

Employees must provide a safe and structured environment while understanding how and when to intervene and teach new, healthier coping responses to stress and anxiety. We are looking for part-time staff for our Lynn program and both full-time and part-time staff for our Melrose location.

Seventy five percent of the YPLP position includes documentation of meetings, goals, assessments, plans, intakes and any other necessary information. Each YPLP employee will directly manage a case load of not more than four resident families. The YPLP employee will also be responsible, either as part of the team or while alone on shift, for the safety of all residents and the facility, with requirements of reporting concerns to the necessary parties.

Due to the populations being served in these programs, we are looking for female candidates.

Essential Job Functions
  • Demonstrated understanding and ability to respond to crisis situations using the model of Trauma Informed Care, Behavior Management and/or Collaborative Proactive Solutions.
  • Completing all required documentation including but not limited to: intake assessment, Bio Psycho Social, Ebed, weekly meetings, goals, progress notes, treatment plans, referrals and any concerns being addressed.
  • Implement individualized treatment plans based on specific needs or goals of each client utilizing community and other available resources.
  • Document all shift related reports, communication logs (MyEvolv), globe with details of shift related incidents or occurrences. Ensure passing on shift and client related information to the next shift.
  • Responsible for the safety and security of the teens, children and the facility at all times, by providing structured activities & curriculum based groups.
  • Provide transportation for residents on as needed basis including, but not limited to: picking up of new resident, food shopping, doctors, local social service offices, between program sites, and any other time it is deemed necessary.
  • Communicate any concerns regarding a resident or child to the Program Director, Assistant Program Director, Shift Lead or On-Call. Document any concerns in the communication log and complete all necessary paperwork.
  • Ability to work with youth or youth and families in a manner that reinforces Healthy Relationship sand Positive Interactions in a changing setting which may include transitional care and aftercare outreach.
  • Follow through with all Centerboard & Youth Services policies and regulations. Ensure families meet requirements of house rules, expectations and policies.
  • Utilize On-Call system as designed for updates or guidance.
  • Ability to balance effective engagement with teen moms and their children in their home environment while maintaining timeliness completion of paperwork.
  • Administer medications in compliance with medication administration policies and expectations. Document according to policy in the Medication Log
  • Answer the phones and door as necessary, always following confidentiality guidelines as set by HIPPA. Direct any messages to the appropriate extension.
  • Clean the facility and common areas, stock supplies, maintain awareness of physical facility concerns and unit furnishings. Report all concerns and issues including maintenance.
  • Oversee each resident family's…
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