General Manager

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.

As a General Manager, you’ll play an integral role in cultivating and maintaining the Restore culture. You’ll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.

People Management

• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
• Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
• Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
• Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training.
• Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
• Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations.
• Enforce store policies, procedures, and productivity standards.
• Monitor and formally document staff performance/behavior with the support of the HR Department.
• Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
• Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.
• Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information.

Operations Management

• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
• Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development.
• Ensure an exceptional store experience that engages and retains customers.
• Be flexible with your schedule - you’ll work hours based on business needs and store operating hours. This will include some weekends and holidays.
• Make timely and effective decisions regarding customer service issues.
• Daily reporting of appointments, revenue, and inbound/outbound calls.
• Report all safety and medical incidents through formal in-store communication and to the corporate team.

Sales & Marketing

• Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
• Maintain a strong local presence through partnerships with community and business organizations.
• Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore’s services.
• Lead store team in service…