Dispatcher, Customer Service​/HelpDesk

Dispatcher Ad Primary Job Function

Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain a customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead‑times.

Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Opportunity for growth.

• Strong computer proficiency
• Project management, scheduling or similar experience preferred
• Geographical knowledge of service area strongly preferred
• Knowledge of industry is recommended but not required
• Management or supervisory experience preferred
• Familiarity with the use of Service Titan dispatching software helpful, but not required.

• Medical, dental and vision benefits
• 401k program
• Paid vacation Time
• 4 day work week
• Other benefits

Job Type: Full-time

Pay: $25.00 to $32.00 per hour depending on experience