Program Specialist - Advising Technology and Student Success Specialist

Program Specialist 3 – Advising Technology and Student Success Specialist

Join to apply for the Program Specialist 3 – Advising Technology and Student Success Specialist role at Edmonds College.

SALARY: $56,880 - $64,440

LOCATION: Lynnwood, Washington

DESCRIPTION

The Advising Technology and Student Success Specialist position serves as a vital member of our team, supporting the Academic Advising department's strategic initiatives by obtaining operational insights derived from data, enhancing and streamlining advising processes and student experiences, facilitating the use of advising technology tools, and contributing to overall student success outcomes.

This position is responsible for managing, analyzing and optimizing standardized practices for critical advising functions within the institution's system of record. Under the supervision of the Director of Advising, this position will coordinate the collection, analysis, and reporting of student advising data, which may include but is not limited to assigning, tracking, updating, and utilizing information from student milestones, student alerts, satisfactory academic progress statuses, and advisor caseloads on a campus-wide basis.

The Advising Technology and Student Success Specialist will play a key role in assessing, recommending, and implementing strategic processes for the storing of advising records (e.g. academic plans, templates, advising notes). They will also contribute to the facilitation and marketing of advising initiatives, including transfer and job-readiness advising events, post‑grad data tracking, and other experiences that enhance student success, with a particular focus on the Guided Pathways advising model.

This role works primarily with Advising department staff, and closely with Leadership, IT, Marketing, Instruction, and other college areas to ensure consistent and optimal practices that facilitate student progression, retention, and completion. They will be responsible for maintaining student account information, developing and implementing effective processes, and providing training to foster campus‑wide data‑driven advising practices. This is a classified position reporting to the Director or Assistant Director of Advising.

Applications received by December 8, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled.

• Participate in the development of and training on advising technology tools, focusing on optimizing functions within the student information system.
• Manage campus-wide advising caseload assignment within the student information system, including initial assignment to new students and advisor assignment changes.
• Facilitate assigned components of student “early” alert practices including template generation, alert response, and campus-wide training on tool use.
• Manage the assignment, updating, and completion of advising milestones for all student accounts.
• Run queries to create reports on milestones, alerts, advising data, and student success metrics.

Entry level

Internship

Information Technology