Program Advisor; English Language Acquisition–ELA

Program Advisor (English Language Acquisition—ELA)

Salary: $56,457.15 - $60,983.79

Location: Lynnwood, Washington

Employment Type: Full‑time

Seniority Level: Entry level

Job Function: Other

Industry: Higher Education

Description

The English Language Acquisition (ELA) Program Advisor contributes to the achievement of the college's mission by helping refugees, immigrants, and U.S. citizens work toward attaining their educational and career goals through learning English. The Advisor works with colleagues in the Advising Department, other college staff, and external stakeholders to coordinate application, admissions, placement, enrollment, and other processes supporting ELA students. The Advisor is responsible for working directly with DSHS (Department of Social and Health Services) to coordinate their clients' participation in the ELA program.

This is an exempt position that reports to the Director of ELA Student Services. Applications received by December 29, 2025 5:00 PM PST will receive priority consideration. This position is open until filled.

Responsibilities Include, But Are Not Limited To

• Provide advising services to all students in the ELA department
• Schedule and facilitate advising sessions which include intake and assessment for prospective ELA students
• Manage student enrollment in ctcLink
• Generate reports and manage student records
• Present to Literacy and Level 1 classes about advising services
• Manage program documentation, the department email account, and department website
• Communicate with students about academic and administrative requirements
• Oversee DSHS‑related records and reporting
• Other responsibilities as assigned

Required Qualifications

• Bachelor's degree OR equivalent professional experience
• Proficiency with office spreadsheet software (such as Google Sheets or Microsoft Excel)
• Strong attention to detail and excellent verbal, listening, writing, and problem‑solving skills
• Ability to work and communicate effectively with English language learners and other populations representing diverse backgrounds, life experiences, and abilities in a professional setting
• Experience with student management or other related database systems
• Ability to work both independently and collaboratively on assigned tasks, projects, and initiatives