Teller, Finance & Banking

About The Role

As the first point of contact for most clients, the Teller plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the CSS role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The CSS role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Performs teller transactions and cash handling functions for clients with accuracy and confidentiality at all times. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions in alignment with the bank's Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
• Discusses and uncovers customer's financial needs to identify and offer appropriate products and services.
• Displays curiosity in order to identify fraudulent activity.
• Reads, understands, and follows all relevant operational procedures.
• Supports referral goals for branch by focusing on and identifying and referring basic bank products to the appropriate business partner.
• Provides an extraordinary client experience during face‑to‑face, phone, and electronic interactions.
• Provides basic guidance to less experienced Client Service Specialists when needed and may back up some duties of the Personal Banker desk.

• High School Diploma or GED, required.
• 2 years of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Displays ability to learn and develop skills to identify proactive relationship‑building opportunities (such as outbound telephone calls to clients).
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
• Ability to think critically and provide appropriate solutions.
• Requires reading, writing, and basic math skills.
• Ability to lift up to 25 pounds.
• Ability to stand for extended periods of time.

• Competitive Incentive Plan:
  Earn rewards that match your efforts.
• Professional Development:
  Grow your skills with tailored premier banker programs.
• Career Growth:
  Clear paths to achieve your professional goals.
• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k) retirement savings plan with employer match.
• Employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, and identity theft protection.
• Legal support, auto and home insurance, pet insurance, and access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

$18.00 - $23.00 per hour. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, details of which will be provided during the recruitment process.

19520 Hwy 99 Suite 102 Lynnwood, WA 98036. Ability to work fully onsite at the posted location(s).

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and will not be responsible for any fees related to unsolicited resume submissions.