Assistant Branch Manager

Assistant Branch Manager – Columbia Bank

Join to apply for the Assistant Branch Manager role at Columbia Bank
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• Ensures the branch meets or exceeds operations standards at all times; responsible for satisfactory audits.
• Monitors sales and service goals and coaches team members to deepen customer relationships using Client and Business Financial Review.
• Develops and maintains strong, long‑term relationships with consumers and businesses in the local community; consistently provides proactive solutions and resolves problems in alignment with the bank’s Breakthrough Client Service Standards.
• Acts as backup to personal banking team to open new accounts, receive loan requests and gather credit‑related information.
• Manages, leads, trains, and coaches tellers; may also oversee personal bankers in collaboration with the Branch Manager.
• Processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls.

• High School Diploma or GED (required). Bachelor’s, Associate’s, vocational, or technical degree in banking, business, or related field, or equivalent work experience (preferred).
• 3 years of retail banking experience (required); 2 years of management or supervisory experience (preferred).
• 2 years of consumer and small‑business lending origination experience (preferred).
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions.
• Demonstrated leadership skills, including handling difficult customer and associate conversations in a professional, transparent, and courteous manner.
• Strong attention to detail and ability to multi‑task effectively.
• Proficient use of spreadsheets and other banking computer systems.
• Effective training and mentoring skills.
• This position requires you to act as a Bank MLO (subject to SAFE Act registration). It is not authorized to act as a Bank Closed‑End MLO; it is limited to open‑end transactions (home equity lines of credit).

• Primary
  
  Location:
  
  19230 Alderwood Mall Pkwy Suite 110 Lynnwood, WA 98036 – Ability to work fully onsite at the posted location(s).

• The pay range for this role is $25.00 – $32.00 per hour, depending on experience and qualifications.
• Additional details regarding performance‑based incentive compensation will be discussed during the recruitment process.

• Competitive incentive plan.
• Professional development programs.
• Career growth opportunities.
• Comprehensive healthcare coverage (medical, dental, vision).
• 401(k) retirement savings plan with employer match.
• Employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: