Medical Assistant

Job Summary

The Medical Assistant operates as part of a clinic healthcare team, escorting patients, assisting providers with minor diagnostic procedures and treatments, taking vital signs, maintaining records, and recording test results.

• Greets patients, interpreters, and visitors in person and by phone, provides accurate information regarding schedules and services.
• Monitors schedules and patient arrivals, sequences patients, assists co‑workers to maintain smooth patient flow for maximum productivity.
• Assists providers with minor diagnostic procedures, treatments, and education as directed.
• Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
• Coordinates tasks regarding health information with Health Information Specialists.
• Reviews scheduled appointments in advance and obtains necessary information (state immunization registry, ER records, specialty reports, diagnostic results).
• Performs capillary and venous blood withdrawal as directed.
• Performs intradermal, subcutaneous, and intramuscular injections as directed.
• Administers eye drops and topical ointments as directed.
• Labels and maintains proper storage for specimens and tests, performs in‑house lab testing, delivers on‑site results to provider.
• Timely review and completion of tasks as assigned.
• Accurate and timely completion/documentation of services provided, including submission of billing codes.
• Schedules patients for procedures and provides necessary paperwork and instructions prior to procedure.
• Keeps patient exam and procedure rooms fully stocked, organized, clean, safe and prepared before and after each encounter; prepares appropriate instruments and materials for each treatment procedure.
• Follows established inventory and supply monitoring system and purchasing protocols, maintains stock and orders supplies as assigned.
• Follows established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment, and reports maintenance and repair needs.
• Performs quality control testing as directed for all CLIA waived in‑house lab tests.
• Processes diagnostics and urgent referrals as delegated.
• Performs duties of a Medical Receptionist as needed and assists other departments when called upon.
• Adheres to organizational infection control practices and written plans.
• Adheres to attendance standards to perform job functions for daily operations and continuity of patient care.

• Proficient in reading, speaking, understanding, and writing in English.
• Works independently and is self‑directed.
• Works effectively in a team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy, and effectiveness in a fast‑paced environment.
• Remains calm and effective in high‑pressure and emergency situations.
• Produces high quantity and quality work.
• Solves problems with creativity and ingenuity.
• Uses multi‑line telephones and other office machines.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Knowledge of medical terminology.

• Bilingual skills.

• High school graduate or equivalent.
• Graduate of an accredited Medical Assisting program; or at least one (1) year of experience working as a medical assistant.

• Customer service experience working with the general public (1 year).
• Experience in a multi‑provider medical practice.
• ICD‑10 coding experience.
• CPT‑4 coding experience.
• Experience working with insurance/billing in a healthcare setting or insurance organization.
• Experience with healthcare information systems, such as electronic health records and practice management systems.
• Experience working with low‑income, multi‑ethnic populations.

• Medical Assistant – Certified or Interim certification with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification – must be obtained on the first day of hire.

Competitive wages and a comprehensive benefits package including health insurance (medical/dental/vision), up to 120 hours of vacation time pro‑rated by FTE every 12 months, paid sick leave, 10 paid holidays, a 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more. Additionally, $0.75 /hour for those who test proficiently in a second language.

Certified Medical Assistants receive a $4,000 sign‑on bonus.

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At‑will employer.