DSHS DDA Developmental Disabilities Case​/Resource Manager

Case Resource Manager

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Developmental Disabilities Administration (DDA) is hiring multiple Case Resource Managers to work in our Lynnwood office. These positions work with individuals supported by Residential Agencies in their own homes.

If you already have social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case and resource management support to individuals and families who are eligible for services with The Developmental Disabilities Administration. Where you will work

This position is located in the Lynnwood office, and you have the option to work in office, telework at your home, or we also support a hybrid work model of office and telework. The standard work schedule is Monday – Friday, 8am – 5pm. You may have the option of a modified work schedule after successfully completing your 6-month probationary period.

You will be required to attend training outside of your local office. Travel within the region to conduct in-person assessments and meetings with clients and community partners will be required.

Snohomish County employees are eligible to receive an Orca Card for transportation needs.

This position is covered by a collective bargaining agreement.

Some of what you will do:

• Identify support needs of clients and plan for and authorize payment for appropriate services
• Schedule and conduct face-to-face home visits and living quarters with clients and families
• Facilitate person-centered goal-planning discussions with clients and family
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
• Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
• Determine financial and functional eligibility for any requested and/or enrolled program
• Review and monitor client plans, reports, and client progress
• Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
• Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
• Professionally represent DDA and participate in community and agency meetings

We are looking for professionals who have:

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.

Or six years of experience in providing social services to people with intellectual or developmental disabilities.

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.

Or Equivalent experience/education

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred knowledge, skills, and abilities:

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Working knowledge of the Developmental Disabilities Administration residential and county service guidelines, RCWs, WACs, and policies/procedures
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the…