Onsite Services Engineer

Job in Lytham St Annes, Lancashire, FY8 1AA, England, UK

Listing for: ECS Resource Group

Full Time position
Listed on 2026-05-24

Job specializations:

IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support

Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR

Salary: £30,000 per year (plus on call allowance)

Working hours:

09:00-17:30

Location:

Fully on-site in Lytham St Annes

Security Clearance: SC Clearance but candidate can start once their BPSS Clearance comes through.

We are recruiting for an experienced Onsite Services Engineer to join a busy IT support team delivering high-quality onsite and deskside support services. This is an excellent opportunity for an engineer with strong troubleshooting skills and hands‑on hardware experience who enjoys working in customer‑facing environments.

Key Responsibilities

Provide onsite/deskside and remote support within SLA targets
Perform hardware break-fix, device replacements and IMAC activities
Diagnose and resolve desktop, hardware, software and connectivity issues
Manage ticket updates, escalations and user communication
Support additional customer sites where required

Skills & Experience

Previous IT Support, Deskside or Field Engineering experience
Strong Windows OS and desktop/laptop troubleshooting skills
Experience with hardware support, networking and remote access technologies
Exposure to Active Directory and Microsoft Office / Office 365 beneficial
Strong communication, customer service and problem‑solving abilities

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