Store Manager, Retail & Store Manager

Store Manager – St Annes

Company: DEBRA

Location: St Annes, FY8 1QX

Salary: £24,733.80 per annum

Contract: Permanent, Full Time (35 hours/week, 5 days per week)

About DEBRA: DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Our mission is to provide lifelong care and fund research to find a cure. Every item sold in our shops helps us get closer to that goal. Our core values – Respect, Passion, Care, and Inclusivity – drive everything we do.

• Leading, motivating, and developing a team of staff and volunteers.
• Delivering exceptional customer service and creating a welcoming shop environment.
• Managing stock generation, rotation, pricing, and merchandising.
• Designing creative and eye‑catching window and in‑store displays.
• Ensuring compliance with Gift Aid procedures and policies.
• Maintaining accurate records and ensuring all retail operations comply with internal policies and external regulations.
• Supporting recruitment, training, and retention of volunteers.
• Handling donations, including lifting and manual handling of stock.
• Using internal systems and digital platforms confidently for reporting and communication.
• Ensuring health & safety, safeguarding, and data protection standards are upheld at all times.

• Proven retail management experience (charity retail experience is a plus).
• Strong leadership and organisational skills.
• Excellent communication and interpersonal abilities.
• A proactive, hands‑on approach with a positive attitude.
• Confidence in using IT systems and managing retail administration.
• A commitment to DEBRA's mission and values.

• Competitive salary
• Auto‑enrolment pension with DEBRA contribution
• Life Assurance Scheme
• Employee Assistance Programme (24/7 support for staff and families)
• Generous training budget and career progression opportunities
• 20 days annual leave + bank holidays (increasing with service)
• Long service awards and increased holiday entitlement
• Exclusive staff discounts
• Personalised recognition awards
• Opportunities for apprenticeships and internships

DEBRA is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process and workplace. If you require any reasonable adjustments during the recruitment or interview process, please let us know – we’re here to support you.

All roles at DEBRA require a DBS check and two satisfactory references. We take our safeguarding responsibilities seriously and are committed to equality, diversity, and inclusion in all areas of our work.

Press “apply” today – we would love to hear from you!