Clinical Sales Manager Germany West

• Partnering with the field sales representatives of our distribution partners to identify customer needs, support the sales process, and ensure the successful implementation of our AI solution.
• Identifying improvements during clinical observerships in the intravitreal injection (IVT) process and training our customers on how to derive the maximum value from our AI assistant.
• Attending regional and national conferences to present and explain our solution to potential customers.
• Providing feedback and new feature requests to our product management team.

• Fluent service-oriented communication with various customer groups, such as physicians, physician or medical assistants, and technicians or practice IT staff.
• Tech-savy[typo corrected to 'savviness'], meaning you aren't afraid to troubleshoot potential PC issues and loop in our internal IT team for more complex problems.
• Self-motivated and results-oriented, with the ability to work independently and remotely within a dynamic team environment.
• Clinical work experience, ideally in ophthalmology/optometry.
• Languages:
  
  German, Dutch & ideally English.
• Experience in sales, customer or IT support, customer success, etc.
• Hands-on experience with medical imaging systems, ideally OCT, imaging software (PACS), and Practice Management / Hospital Information Systems (EHR).
• First experience in startups and/or AI and/or SaaS companies.
• Additional languages:
  French.

Demonstrates expertise in customer engagement and support within the healthcare sector, particularly in ophthalmology, while leveraging technical savviness to troubleshoot and optimize AI solutions. Proficient in presenting complex information to diverse audiences and collaborating with cross-functional teams to enhance product offerings.

• Clinical Work Experience
• Customer Success
• Medical Imaging Systems
• Sales Experience
• Fluent Communication

• Clinical Work Experience
• Customer Success
• Sales Experience
• Medical Imaging Systems
• AI Solutions
• Troubleshooting
• OCT
• PACS
• EHR
• SaaS

• Self-Motivated
• Results-Oriented
• Service-Oriented Communication

• Ophthalmology
• Optometry
• Customer Engagement
• Field Sales
• Practice Management

• Medical Imaging Systems
• PACS
• EHR
• AI Solutions