EXP Post Review Analyst

[EXP NL] Post Opportunity Review Analyst

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The DHL Group is the world’s leading logistics company. With about 550,000 employees in 220 countries and territories worldwide, we connect people and markets and drive global trade.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds and have been partnering with AIESEC for over 20 years, bringing around 100 interns from all over the world to our locations every year.

All of our AIESEC interns become part of Upgrade Program when they join the company. Upgrade Program will not offer you only an internship experience but also:

• Mentorship program facilitated by AIESEC alumni to ensure a successful career plan in the DHL Group
• Customized workshops and digital learning plan focused on our business’ most demanded skills
• Exclusive networking spaces facilitated by the AIESEC community, designed to retain quality young talent in the DHL Group

The Post Opportunity Review program was recently introduced to create a simple and structured way to review large customer deals (customer proposals) after they are completed. It helps teams and commercial leaders to understand what worked well and what needs improvement. The review checks the original assumptions, pricing decisions, risks, and the final outcome of the deal. The main aim is to learn from past deals, make better decisions in the future, and continuously improve the deal review process.

Ideal candidate should have…

• Strong analytical stills
• Strong communication skills to work comfortably with different teams and stakeholders
• Strong interpersonal skills
• Has a good knowledge in database management and data visualization; experience with Python or similar tools is a plus
• Willing to learn quickly and always look for ways to improve
• Experience or knowledge of the express logistics industry is an advantage
• Degree in business admiration or similar
• Masters degree preferred

• Learn and suggest improvements to the Post Opportunity learning framework newly designed by DHL exports and external consultants
• Create a framework to convert learnings to actionable outcomes
• Understand the major losses and potential losses by referring to opportunity management databases
• Schedule discussions with customer sales managers to conduct structured interviews and conduct questionnaires
• Plot the findings in the learning database (which will be subject to continuous improvements)
• Data design / data visualizations to plot the learning outcomes
  
  Support the Digital Marketing team in planning, coordinating, and tracking global digital marketing initiatives.
• Support the global deployment of projects and initiatives across regions and countries, working closely with regional and local teams.
• Act as a coordination point between global, regional, and country stakeholders, supporting alignment, follow-ups, and information flow.
• Assist in maintaining project plans, timelines, rollout trackers, RAID logs, and adoption trackers. Help prepare status updates, dashboards, and presentations for global and regional stakeholders. Support the organization and coordination of meetings, workshops, deployment calls, and reviews, including agendas, minutes, and action tracking. Assist in collecting, consolidating, and…