BMC Helix ITSM Consultant

We are seeking a skilled BMC Helix ITSM Consultant who is proficient in both Dutch and English to join our dynamic team. The ideal candidate will have a minimum of 5 years of hands‑on experience with BMC Helix ITSM, and the ability to design, develop, and maintain our IT Service Management (ITSM) solutions.

• Develop, configure, and customize BMC Helix ITSM applications.
• Collaborate with cross‑functional teams to gather requirements and design solutions.
• Perform regular system upgrades, patches, and maintenance.
• Troubleshoot and resolve technical issues in a timely manner.
• Ensure compliance with security policies and procedures.
• Document processes and provide training to end‑users as needed.

• Flexibility:
  Hybrid (but mostly remote) work
• Competitive salary.
• Opportunity to work on challenging and rewarding projects.
• Professional growth and development opportunities.
• A supportive and inclusive work environment.

• Fluency in Dutch and English
• Valid passport issued by a European Union member state
• Minimum of 5 years' experience with BMC Helix ITSM development.

• Strong knowledge of IT Service Management (ITSM) processes.
• Must be eligible to obtain security clearance.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Experience with SQL, Oracle, or other databases is a plus.
• Familiarity with the ITIL framework is preferred.
• Eligibility to security clearance.

We're Tiberone: a small (but growing), agile and global company. We're experts in IT Service Management. We take pride in delivering global work, balance living and continuous growth for our people.